Privacy Policy

Collected Information

Your data will be obtained:

• When you subscribe on the website to our Newsletter.

The data requested are:

- email

- name

- nickname

- birthday (we ask for this information so that we can send promotions related to this date)

This data is transferred to  mailchimp, an email marketing platform, that operates the entire process.

If you do not wish to receive more Newsletters, you can unsubscribe by clicking on the link in the footer of each newsletter. You can also modify your personal data at any time.

These newsletters aim to inform the subscribers of the promotion actions, news and events about the JJHector Shoes brand.

• When you register on the site, if you're eligible to make purchases online.

In addition to legal data for issuing the invoice, in the case of making a purchase, you will be asked for the address, where your order must be delivered. Your data is provided to carriers: in Portugal CTT and in other markets to UPS. This data  are also provided to the entities that process the payment: PayPal and Ifthen Software.

If you wish, it is possible to delete the transferred data, for which you should use the email

• By completing the contact form

The data requested are:

- email

- name


These data are necessary so that we can answer the questions that you want us to put.

If you wish, you can delete them, for which you should use the email

• With each access to our website, additional data is recorded in protocol form, such as:

- The website from which our page is accessed;

- IP address;

- Date/time of access;

- Information about the browser and operating system used.


Cookies are small text files that can be used by web sites to make a user's experience more efficient.

The law states that we can store cookies on your machine if they are essential to the operation of this site but that for all others we need your permission to do so. 

We use essential cookies (called session cookies) designed to guarantee a friendly and rich user experience. This type of cookies does not store any personal information about the user.

Our website does use some non-essential cookies. We do not do this to track individual users or to identify them, but to gain useful knowledge about how the site is used so that we can keep improving it for our users. Without the knowledge we gain from the systems that use these cookies we would not be able to provide the service we do.

We use Google Analytics, a popular web analytics service provided by Google, Inc. Google Analytics uses cookies to help us to analyse how users use the site. It counts the number of visitors and tells us things about their behaviour overall – such as the typical length of stay on the site or the average number of pages a user views.

The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google undertakes not to associate your IP address with any other data held by Google.

If you have Adobe Flash installed on your computer (most computers do) and you use audio or video players within our website, Google Analytics will try to store some additional data on your computer. This data is known as a Local Shared Object or Flash cookie. This helps us to analyse the popularity of our media files. We can count the total number of times each file is played, how many people watch videos right to the end and how many people give up half way through. Adobe's website offers tools to control Flash cookies on your computer.

Cookies deactivation

If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. You can access them through some types of browser.

Data Protection

The data collected by JJHEITOR are stored in the European Union,  by third parties in a web hosting service.

Use of Information

JJHeitor will use your data provided only for the purposes described above and will not disclose it to other entities.

Information Protection

JJHEITOR's Data Protection policies are in compliance with the new general data protection regulation effective as of May 25, 2018.

JJHEITOR reserves the right to update or modify its Privacy Policy at any time, in particular, in order to adapt it to legislative changes.

For your comfort
  • Multibanco / Paypal / Bank Wire Transfer
  • Free shipping to Mainland Portugal (except on promotions)
  • Free returns and exchanges up to 15 days in Mainland Portugal (for items purchased outside of promotions)
  • Support and assistance at your disposal